From: Troubled of Twickenham

Q. How do you get rid of something (a box or window) that suddenly overlaps a previous one on screen? How do you recover a piece that suddenly disappears off screen?

Dear Troubled,

Fret no more your answer awaits:

A. Word has the facility to work in more than one document at a time and if you find a blank screen on top of the document you are working in, you have used the Control key (probably instead of the Shift key) followed by an N (i.e. new document).  To delete it, go to File (alt F) and then close.  

I think the ‘piece’ which has disappeared is your current document which has been accidentally covered by a new document. Go to the menu bar at the top of the screen and click on Window. At the bottom of the drop-down menu is a list of the documents open at this point in time. If your missing document is listed – it’s OK and you haven’t lost it. Just minimise the blank page on screen and this should reveal your previous document. Then you can delete the new blank document.

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